Capabilities

 
CustomerCare

CUSTOMER CARE
 

The trained customer care staff at West Craft are fully prepared to handle the needs of our clients. Our team of professionals are dedicated to servicing the customer’s needs and making sure that every client’s experience exceeds their expectations. From quote request to order entry, we strive to perform each task as smoothly and efficiently.


Through the use of proprietary custom software, West Craft is able to schedule a customer’s order and relay information more efficiently than ever before. Just In Time (JIT) deliveries and flexible scheduling changes are handled and coordinated with production requirements.